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Terms of sale Payment must be received within 2 days. Please allow up to 7 work days for item to be processed after payment is received and before item is shipped. All items are inspected prior to leaving our facility. Buyer pays all shipping even on returns. Shipping rates include handling, processing and administrative costs. Please do not ask for combined shipping after you have bid. Shipping costs and final price are non-refundable and non-negotiable. If you do not agree with our shipping and handling rates, please do not bid.  If you need a specific model number please confirm with us before bidding because due to supply variations models or specifications may change from time to time. Please contact us with any questions before you bid. IT IS THE RESPONSIBILITY OF THE BUYER TO RESEARCH AND KNOW WHAT THEY ARE BIDDING ON. A credit may be issued if comparable replacement product is not available for D.O.A. 20% restocking fee for items returned that are non-DOA at our discretion. No returns made for incompatibility issues nor are incompatible products with your equipment considered D.O.A. Void if over clocked or physically damaged. All sales are final and no refunds, credits or exchange for different product. Not responsible for lost or damaged packages, please purchase shipping insurance. RMA # is required prior to returning merchandise. All packaging including packing slips must be returned or we will not process RMA. All product serial numbers are recorded prior to shipment and must match returned any item returned by the customer that is functional may be subject to a $20 fee to cover the testing, shipping and handling that must be paid for before item is shipped back. We are not responsible for returned merchandise that is lost or damaged, please insure and use tracking. All short shipments, damaged items and D.O.A. products must be reported within 5 days of receipt. Pictures displayed my be stock or similar photos and  may not be of the exacted  item you receive. Not responsible for typos or errors. Feedback is left for customers only after they have submitted feedback for us. In the event that there is a problem with your order or product, please contact us first so we can attempt to resolve the issue before leaving negative or neutral feedback. We reserve the right to cancel bids by users with recent or excessive negative feedback. Foreign buyers are responsible for all customs, duties and taxes.